Personal Data Protection | AJIN

What is personal data?

Personal data is any information linked or that may be associated with an identified or identifiable natural person. This includes, among others, names, identification documents, address, phone number, email address, financial information, and data related to your legal or judicial situation.

Data controller

AJIN Real Estate and Notarial Legal Advisory, with address at Calle 12 # 13-26, Chía, Cundinamarca, is the data controller responsible for processing your personal data. For any inquiries, you can contact us at clientesajin@gmail.com.

Your ARCO rights

As a data subject, you have the following rights: (i) Access: to know what personal data we hold and how we process it; (ii) Update: to request correction of inaccurate or incomplete data; (iii) Rectification: to modify your data when incorrect; (iv) Suppression: to request deletion of your data when no longer necessary; (v) Revocation: to revoke authorization for data processing.

How to exercise your rights

To exercise your ARCO rights, you must send a written request to clientesajin@gmail.com stating: (a) your full name and identification document; (b) the right you wish to exercise; (c) a clear and precise description of your request; (d) contact information to receive the response. AJIN will respond to your request within a maximum of 15 business days, extendable by an additional 15 days when circumstances warrant.

Procedure for inquiries and complaints

The procedure is as follows: (1) The data subject submits their inquiry or complaint through the available channel (email). (2) AJIN acknowledges receipt within 5 business days. (3) The response will be issued within a maximum of 15 business days from the date of receipt. (4) If it is not possible to respond within that timeframe, the data subject will be informed of the reasons for the delay and the expected response date.

Validity and modifications

AJIN reserves the right to modify this policy at any time. Modifications will be published on this website and will take effect upon publication. We recommend periodically reviewing this page to stay informed about how we protect your personal data.